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Bicycle Support by Mark

Mobile Bicycle Repairs, Sales, and Service
Professional Mechanical Support





Diamond Extended Service Plan



OVERVIEW

This plan is the end all, be all for bicyle maintenance. It is the only multi-year plan and it's drowning in FREEBIES! Hard as a diamond with the services it offers, a massive set of price reductions for maintenance and parts keeps you mobile. The service is designed for the multi-bike connoisseur who likely races but certainly rides numerous disciplines.

So what do we have? Free Race Assembly to thoroughly inspect and meticulously assemble your prized bike. Plus an Overhaul to purge and clean just about everything and pack it with fresh grease. Bring the dirtiest, nastiest bike, it doesn't matter. It will be returned as close to perfection as possible.

Get your dreams fired up! Free labor for a set of Hand-Built Wheels. Bring in what you got or we'll order what you need. You'll get a 20% discount on parts to make them even better. Either way it's a win for you.


SERVICES - First Bike, First Visit

Free Assessment to document the Bike
Free Overhaul with Advanced Cleaning for cleaning beyond the white glove
Free Race Assembly to find and vanquish all gremlins
Free labor for one Hand-Built Wheelset (now or later)
Fastest turnaround possible


SERVICES - Current Program Bike, Additional Visits

Blinding fast turnaround with Same-Day Service and Priority Appointments
Minor Repair for those small annoyances
Major Repair to seal the deal
Almost Basic Cleaning


DURATION - 2 Years

This is the cream of the crop.


DISCOUNTS - Only apply to current Program Bike

Labor - 25%
Repair Parts - 20%
Mileage - 25% (not tolls, ferries, etc.)

ADD ONS

Consumer Assembly: Save $80
Free Race Assembly for First Bike, Save $125 therafter
Free Overhaul for First Bike, Save $125 therafter
Free Hand-Built Wheelset labor for 1st set, Save $25/wheel thereafter
Cleaning: Basic - $30 per visit, Advanced - $60 per visit
Transfer Fee: $25


COST - $1400

The Assessment, Overhaul, Hand-Built Wheels, and Race Assembly combine for a whopping $800+ price tag. That leaves about $700 for the remainder of the plan or just a hair over a dollar a day for almost complete maintenance and cleaning for two friggin' years! Your morning coffee or evening drink costs more. And only $75 each time it switches to another Bike? The value far exceeds any other plan if you use it as it's designed.


UPGRADES over Platinum Plan

Twice the duration
Includes Race Assembly and Overhaul for the First Bike
Includes labor for one Hand-Built Wheelset
Best cleaning offered in a plan
Fastest service appointments possible
Deepest savings
Low Transfer Fee of $25 to help your bike fleet!


RESTRICTIONS

See Extended Service Plan Restrictions for a complete list.


NOTES

Because this service is available to used bikes, it can be more time consuming than a new build. All parts are removed from the frame for the Overhaul and Race Assembly. Unless the bike is less than one year old or in exceptional condition otherwise, the cable systems should be replaced, maybe the entire drivetrain, handlebar tape, some rubber, anything else...now's the time. All installation, upgrade, and repair labor for any essential item would be covered.







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